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Wednesday, 8th February 2012
How to contact Solus for Technical Support: for Solus Installation Partners and End Users
Technical

The Customer Support Department at Solus Mumbai & Bangalore Offices are available to trained Solus Installation Partners and to supported end customers from  9:30 A.M. to 6:00 P.M on every working day.

 

Solus Installation Partners

The Customer Support Department monitors inbound messages throughout the day. You can contact us choosing any of below means

Telephone:
022 6769 6600  or  080 43336600
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Self Service Web Portal:
Log a service ticket

 

End Users

Solus does not offer direct support to system users unless an agreement has been established with Solus and the Solus Installation Partner of record. This is optimal for users seeking more extensive or extended hour support. If you are interested in such a contract, please register with Solus Services Department.

In case the above agreement exists or your system is not supported by any SIP, you may contact us using any of above mentioned channels.